Free Remote Desktop Software – 10 Best Performers on the Contest
Remote desktop software, also called remote control software or remote access software, allows you to control one computer from another remotely.
With the remote control, you can take over the mouse and keyboard and use the computer you’ve connected to like your own.
Remotely accessing a computer requires that a right remote access software be installed on the device you need to connect to, called the host. Another device with the correct credentials, called the client, connects to the host, and controls it.
The proper free remote access programs require nothing more than a few clicks to get started—no specialized computer knowledge needed.
What Is Remote Desktop Software?
As we said, remote support software lets you access and control any device from a remote location. It’s primarily used by IT support guys to resolve the issues faced by end-users.
A typical example is a seller of computer systems offering post-sales remote technical support to the client, or an internal IT team remotely configuring the devices of a geographically dispersed workforce.
The critical functionality of remote support tools is gaining control and access to the remote device.
You can perform the following functions using these tools:
- Schedule attended and unattended sessions to remotely control and repair devices;
- Conduct commands on the remote device throughout unsupervised sessions, including software installations, file updates, patch management, remote printing, rebooting and server reconnection;
- Sway the remote device during attended sessions to lock the end-user’s mouse, turn the remote screen black, and so on;
- Share screens/annotations with end-users to explain issues offer guidance on software usage, etc.;
- Remotely access multiple computers and screens during a session.
Standard Features of Remote Desktop Software
Besides remote control and access, remote desktop programs deliver a range of features that come in handy when executing remote support sessions.
Here’s a list of the most common features:
- Remote diagnostics – It can pull up information about the remote computer, such as the device name, internal IP address, BIOS serial number, currently installed software, processes currently running, and event logs;
- Toolbox – Works as a repository of frequently executed tasks, enabling support staff to install a common file or patch to many systems at once;
- Chat – Allows you to communicate with end-users during attended sessions using real-time or canned responses. Also fruitful for collaborating with other support reps or escalating a session to an expert;
- File sharing – Performs two types of file transfers: First, directly transfer a file from the local to the remote device, including the direct installation of software patches. Second, share data through chat with the end-user, who can then add the file to the desired location;
- User management – Centralized repository of client details, support staff accounts, and log management. Aids in organizing remote sessions more efficiently and enables administrators to assign role-based permissions to different support technicians;
- Cross-platform – Lets you to conduct remote sessions regardless of the differences in operating software of the local and remotes devices. It means you can remotely control a Windows, Linux, Mac, iOS or Android device via a desktop, laptop, tablet or smartphone;
- Branding and customization – Offers businesses white label solutions. You can change the CSS to customize the look and feel of the platform. It includes adding company logos and modifying the colors. It’s also possible to alter the language and add more functionality to the software by plugins;
- Session audits/monitoring – These are activity reports of remote sessions, which assist businesses to meet compliance requirements and understand their performance. Involves details of sessions like end-user details, chat transcripts, system information, and video recordings of sessions;
- Mobile apps – While most remote solutions are cross-platform compatible, there are typical functionality and usability limitations when these tools are accessed from mobile devices. Some remote solutions offer native iOS and Android applications that enable you to conduct remote sessions without worrying about usability or functionality issues;
- Audio/video calls – Certain remote platforms offer VoIP calls that let you speak with end-users via microphone-enabled devices. Furthermore, video calling can be used to perform online meetings and conferences.
AnyDesk is a free remote desktop manager that assists user access files and documents on any device across multiple locations.
Core features of this platform include online collaboration, file sharing, access control, and personalized user interface.
Made especially for small to midsize businesses, the solution comes with a built-in address book that keeps track of contrast/connections and allows you to see the online status for collaborators.
It lets enterprises to execute tasks with less bandwidth and in areas with second-rate Internet connectivity. Also, its administration tool permits sessions reporting, remote reboot, automated invoicing, and billing.
Other functionalities of the platform include file transfer, international keyboard support, lightweight, encryption technology, et. The solution can either be deployed on-premise or hosted on the cloud.
- Supports both file and audio transfer;
- Allows you to record the remote session;
- Connections can be configured to prefer quality or speed;
- Updates to new software versions automatically;
- The mobile app is available.
- Might limit connection time or address book entries;
- The copy-paste action doesn’t work all the time.
AeroAdmin is a remote desktop manager free on-premise solution. It provides a stable and quick connection for IT projects.
Its most prominent features involve connecting devices in different LAN behind NAT, AES/RSA encryption, file transfer, unattended access to remote computers/servers, branding/customization, a contact book, clipboard synchronization, session reports, screenshots during sessions, system keys transmission, auto-scaling, auto-scrolling, remote rebooting/windows locking, multilingual interface, and multi-monitor support.
AeroAdmin’s contact book feature enables you to store remote PC IDs or IPs, names, and additional information for instant remote access.
The program is compatible with Windows, Linux, and Mac OS platforms.
- Easy to use interface;
- Supports clipboard synchronizing;
- It can be installed as a Windows service;
- Connections are secured with RSA and AES encryption;
- Automatically adjusts for top speed and quality.
- It sometimes gets disconnect when during working behind a firewall;
- Bad image quality.
LiteManager is a free remote desktop connection app that aids businesses manage and control work activities of employees operating from remote areas in real-time.
Designed for businesses of all sizes, LiteManager offers solutions including technical data collection, remote file access, network map creation, ID router configurations, and more.
As the best remote desktop software for the classroom, LiteManager also lets teachers and students carry out daily classes via screen sharing/presentations from remote locations.
The solution comes with client and server modules, which allows you to function in networks across the web by proxy servers.
Its QuickSupport tool provides individuals and legal entities with instant support to execute operations.
Additional functionalities include remote installation/update, server search, screen recording, task management, and text chat.
The tool can either be deployed on-premise or hosted in the cloud, and support is extended through phone, email, and documentation.
- Easy to set up;
- Ability to inventory;
- Enables sessions routing;
- You can use registry editor with the ability to edit data;
- Collects technical data.
- If you don’t choose full screen, the screen of the device you’re remoted into moves too much;
- Out of date interface.
4. Zoho Assist
Zoho Assist is a free cloud-based remote support software crafted for SMBs. The program enables you to support clients all across the globe remotely.
Standard functions of Zoho Assist are current sessions, file transfer, chat, remote print, multi-monitor navigation, group-based access to technicians, computer grouping, user management, robust security, etc.
With multiple ways to initiate a session and no installation needed at the technician’s end, connecting to the RDP apps is quite simple in this solution.
It offers cross-platform remote support by letting you conduct on the remote desktop right from your browser.
Rebranding options in this tool helps you to use the company’s name, logo, favicon, and a customized user portal.
- Quick and reliable technical support;
- Fast and solid connection;
- Manages UAC credential prompts;
- Real-time chat;
- Session recording.
- Not many customization options;
- Remote reboot doesn’t always work.
5. VNC Connect
VNC Connect is a screen sharing software that permits you to connect to a remote device anywhere on the planet, watch its screen in real-time, and take control as though sitting in front of it.
Its core attributes include intuitive remote control, attended/unattended access, cross-platform support, file transfer, online team management, multilingual support, as well as virtual desktop management under Linux.
Connect’s sessions are encrypted end-to-end, leveraging up to 256-bit AES encryption delivering multi-factor authentication, granular access control, and session permissions.
The software is available in English, Spanish, French, German, and Portuguese languages. It offers computer to computer, and mobile to computer support through Windows, Linux, Mac, Raspberry Pi, Android, and iOS platforms.
- Multi-platform support;
- Provides password connection;
- File transfer is effortless to use;
- Easy to install;
- Software is updated often, so you know it’s staying secure.
- Problems can occur when trying to connect using a local server;
- Password protection sometimes slows down the program.
Splashtop is an RDP software tailored explicitly for IT professionals, managed service providers, and help desk staff.
It provides file transfer, multiple-device access, chat, remote printing, grouping, and user management functions.
The program is available both in cloud-based and on-premise deployment options. The solution allows you to connect to systems remotely with the help of a 9-digit session code and downloaded software.
What makes this remote software different from the rest is its marvelous screen refresh rate and audio/video streaming capabilities.
If you’re all in the education industry, there’s a particular version that can bring your classroom alive, and there are other great solutions for enterprise, business, and personal use.
- Efficient multi-monitor support;
- Ease of deployment;
- Multi-platform remote control;
- Remote access reselling;
- User management capabilities.
- Complex remote printing;
- Poor support.
TeamViewer is convenient remote desktop free software that’s available across all devices – even iOS and Mac.
It gives you the opportunity to work productively with your IT department, clients, and work computers, regardless of the kind of device they use.
The program also includes a secure file transfer facility and script execution capabilities in the console, along with an in-built VPN platform.
The connection system leans on 2-factor authentication to improve security, and all transmissions are protected by 256-bit AES encryption.
It’s available in nearly all countries and supports over 30 languages. It’s great for organizations of all sizes and can be deployed both in the cloud or on-premise.
- It has inbuilt VPN software;
- Cross-platform access;
- Dark mode;
- 4K remote desktop share;
- Device grouping.
- It can’s share the huge files;
- It doesn’t work through proxy servers.
8. Chrome Remote Desktop
You can utilize a Google Chrome browser as a remote desktop viewer. A Chrome Remote Desktop can be used by businesses, and it’s 100% free to use.
The user only needs a Google account to use the platform, but if you have a Gmail, then that’s already taken care of. The computer that’s being accessed needs a program installed on it.
Once that is running, you can let access to anyone by providing them a PIN. The viewer is browser-based and able to access any device via the Internet.
The solution will work on any OS that can open Chrome, and there are also apps for iOS and Android devices.
Communications through the Internet are guarded by HTTPS, which is the same security system that protects credit card information when you buy stuff on the web.
- Quick to set up;
- Allows you to choose between full-screen, scale to fit, and resize to fit display options when connected to the remote device;
- Enabled clipboard synching;
- Supports multiple monitors;
- Works between OS’s.
- Chrome browser is required;
- No built-in chat.
9. Microsoft Remote Desktop
Microsoft Remote Desktop is a free remote desktop app that permits access to PCs running the Windows Professional, Windows Enterprise, or Windows Server.
A remote PC can be used from a mobile device as long as that device is running Windows Mobile. You can also use an Xbox One as either the accessor or remote device.
You can aces up to 10 devices with one Microsoft account through this platform. It doesn’t matter where those devices are since the remote desktop tool communicates over the Internet.
A significant benefit of this free remote desktop windows 10 solution is its easy integration into the operating system of your device. There’s no user profile restriction on the use of this program, so businesses can have it for free.
- Flowless remote access remote experience;
- No download required;
- Supports file transfers;
- Admin remote access to remote physical and cloud-hosted servers;
- Custom resolutions on screen setups.
- Locks the remote screen;
- It doesn’t allow you to reboot the remote machine and automatically reconnect.
10. Wayk Now
Wayk Now is a remote support solution that aids companies manage passwords and secure access to critical assets. Important functionalities include data sources, two-factor authentication, user administration, and multiple vaults.
Designed for organizations of all types, which lets you prevent remote security attacks and insider threats.
The solution’s password vault enables enterprises to manage privileged accounts and sharing of administrative passwords.
Plus, its connection management platform aids businesses to automate secured/direct launches and sessions sharing.
It offers multiple remote access like offline, visual, and mobile visual consoles. The program can either be hosted in the cloud or deployed on-premise.
Other functionalities of the Wayk Now involve activity logging, audit trails, role-based access control, and real-time connections.
- New graphic code for video feed;
- Maintains the connection, even over a relatively low band connection;
- Able to create a custom app without the company logo;
- Multiple display access;
- Simple to navigate UI.
- No attended access;
- Ports need to be opened and allowed by a firewall.