VoIP Phones – Make Your Business Always Available

VoIP Phones – Make Your Business Always Available

Thousands of SMBs are facing the same question what to do with their data and voice services, and a growing number of small and medium size companies are looking at VoIP to establish their Internet and voice connections on one network.

Many of these businesses are right now converting to VOIP services. The number of residential and SOHO (small & home office) VoIP subscribers worldwide is expected to double by the end of this year to over 45 million. Just now, about 15% of SMBs in the USA have transformed to voice over IP.

The technology is beneficial for small businesses with limited budgets and communications resources. A hosted VoIP service can ensure that staff is always connected, regardless of their location, and that they have access to the newest features in mobile communications.

This number will almost certainly augment as more businesses become aware of this alternative to traditional phone services and equipment. After all, hosted VoIP is cost effective, more feature-rich, and infinitely more scalable than usual old telephone systems (POTS).

No matter which model of VoIP phone you choose, they’re a lot of advantages for your business. Here’s a long list of helpful explanations and reasons why you should choose VoIP.

What is VoIP?

VoIP a shortcut from Voice over Internet protocol is technology which allows a user to make voice calls thru a broadband Internet connection instead of a regular or analog phone line. Some VoIP services may only let a user call other users running the same service, but others may enable a user to call anyone who has a telephone number including local, long distance, cell, and international numbers. Also, while some VoIP services only work via the computer or a particular VoIP phone, other services enable a user to use a traditional phone connected to the VoIP adapter.

What is VoIP Phone?

VoIP phones apply packet-switched voice over Internet protocol or Internet telephony, to transmit telephone calls via the Internet as contrary to the circuit-switched telephony used by the traditional PSTN (Public Switched Telephone Network). The benefit of VoIP phone calls is that unlike regular long-distance calls, phone calls made via a VoIP phone service are free since there’re no charges except the cost of Internet access.

What is VoIP Phone

How Does VoIP Work?

VoIP operates similarly to any other data you send via the Internet such as media messages or e-mail in that it converts voice communication into data packets and transmits it by an IP network. VoIP makes it unnecessary to have a typical phone line connected in the office since you can call using the Internet connection.

Better than having a separate phone and Internet provider, VoIP makes it possible to marry Internet and voice communications into the same network.

Considering VoIP runs over an IP network, all of the data is stored in the cloud and settings are approachable thru a standard online dashboard or app. This dashboard enables users to access their data like contacts, phone numbers, customer information, set up new call settings, and add new phone numbers, whether you’re in the office or traveling.

With all communications in one spot, it’s no surprise businesses have been hastily adopting this technology over the past decade.

VoIP Benefits for Small Business

VoIP Benefits for Small Business

VoIP is a technology that enables its users to make calls using the broadband Internet rather than the traditional or analog phone system. VoIP functions by transforming sound into digital voice communication and then sending it through Internet broadband.

Using a VoIP service provides several benefits for many businesses such as…


Besides making phone calls, you can also make video conferencing calling by VoIP phone. This enables staying in touch with your employees and clients to discuss essential deals, affairs, meetings, documents, agendas, files no matter where you’re. Also, when you’re abroad attending meetings, you still can participate in other essential meetings in the home office without being physically present.


The suitability and comfy enabled by a VoIP telephone system are accessible worldwide. Launching any broadband connection, you can log in to VoIP telephone, and you’ll get a dial tone. Regardless of where you’re, if you have Internet access, there shouldn’t be with communication. VoIP systems are also approachable thru email or while you’re traveling. Just take a headset or IP phone, and you can contact co-workers or clients via a low-cost call.


With a VoIP system, you can still apply the traditional phone and a VoIP converter or telephone adapter. A VoIP converter looks like a jump drive stick, which you can easily plug onto any computer. A VoIP converter will receive signals that are coming from conventional or analog phones, and that signals will be converted to digital data which can be routed via the Internet.

A computer must be switched on for the service to work. A VoIP system also allows you to get own VoIP number, so no matter where you’re traveling to until you have a stable Internet connection, you’re capable of receiving phone calls at the same amount.

Money Saver

Saving money is maybe the most crucial feature of VoIP phone systems. Legacy systems are expensive. Setup is complicated, reconfiguring needs necessary time and physical system changes, maintenance, and repairs could be quite expensive.

But with VoIP service, you not only save on the costs of installation, but calls are also much cheaper. If your office makes a lot of international calls, VoIP phone provider offers the savings you need.

Call Quality

For the most part, VoIP call quality is crystal clear and with no delay or distortion. Call quality can suffer from VoIP systems sometimes. It’s usually because of issues surrounding Internet connectivity and system setup.

A professional VoIP provider will advise you on the requirements necessary to take advantage of internet phone call quality in your business. A correctly set up and maintained VoIP service has essential benefits regarding quality over traditional systems.

Scales Adequately

If your business currently uses a legacy system, you are familiar with some of the problems in scaling up. With a limited number of channels, the process of onboarding new co-workers can rapidly become complicated and expensive. It often results in the need to use unhandy workarounds such as sharing phone sets between employees.

VoIP makes it easy and cheap to add a new user. Plus, you can scale the system without the expensive installation of new lines. Therefore, VoIP systems can grow comfortably alongside with business, no matter what your size.

VoIP vs. Landline

In today’s business world, landline becomes history like dial-up and external hard drives. Landlines can be quite expensive, and cell phones can be impractical. So here are some comparisons between VoIP and landline phones.

VoIP vs. Landline


Cost is often the crucial factor when choosing VoIP against landline service. VoIP is usually 30-60% cheaper than conventional landline phone service.

Having multiple landline phones in the office requires PBX a private branch exchange. It is a physical piece of hardware that lives on-premises and can cost thousands of bucks.

Eliminating this initial investment, and the service and maintenance costs that go in pair with it, make VoIP a far more affordable proposition, especially for startups and SMBs that only require a few lines as they’re growing.


Landline phones are limited to the most basic tasks, while VoIP phones enable for a wide range of services like a virtual receptionist, voicemail-to-email, automatic call forwarding, 3-digit dialing, and many more.

If you need advanced functions that work across multiple office locations, mobile devices, and in the cloud are essential for your business, then VoIP is the only “field” to get them.


The maybe only advance that landlines have over VoIP phones is their reliability. Anyhow, as high-speed Internet providers continue to improve their offerings, the small gap among landline and VoIP reliability will close.

If dependability is a crucial factor of your VoIP against landline estimation, discuss with the Internet service provider to see what opts are available to ensure the connection is secure and meets the requirements of whichever VoIP provider you’re choosing.


Exchange infrastructure and copper wire of landline phone systems will likely be around for a while, it’s essential to know that many phone companies are no longer committed to upgrading landline infrastructure.

Digital communications are quickly becoming the new standard in both business and customer technology, and most phone companies have committed to building a digital infrastructure in the future.

Therefore, best VoIP for small business is a far away better solution than telephone landline.

Best VoIP Phones for Small Businesses

Finding the right phone system for your SMB is a crucial decision if you’re looking to compete with larger, more established competitors. An adequate phone system for any business should include a range of features which not only support the way in which business communicates with clients and customers but also within different company teams and departments.

Below is the list of the best 3 VoIP phone models, based on functions, ease of use and pricing. All the phones on this list are ideal for office communications.

Cisco 7900 IP Phone

It combines convenience and user-friendly capabilities with high-tech opts, including hi-fi wideband audio, perfect voice quality color LCD displays and campus mobility on selected models, ideal for SMBs. Cisco 7900 IP phone also includes access to multiple lines, call-forwarding, call rollover, and audio conferencing. The range of functions available help improves productivity and efficiency throughout a business.

Yealink T2 Series

This phone is designed for SMB users who need access to a range of functions for everyday tasks. The phone obeys the communication needs of businesses of all sizes and boosts workforce productivity and efficiency. Its entry-level models incorporate functions typically found on higher-priced telephones.

Grandstream GPX1400 HD

It is a Linux based 2-line model made for small-to-medium businesses. This phone feature superior HD audio quality, modern features, and customizable user interface to help users improve their overall communications process.

Best VoIP Providers

VoIP is increasing in popularity furiously as more folks abandon their landline. It has significant advantages over the traditional home telephone services that are its primary competition, and there’s even a growing number of mobile applications that can boost and sometimes replace cell phone services entirely. And for SMB owners is best to choose providers such as Nextive, Mitel, Vonage, MegaPath, PanTerra, Voiply, since they offer affordable plans for all size businesses and their budgets.

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